{"id":2008,"date":"2022-02-14T13:18:48","date_gmt":"2022-02-14T13:18:48","guid":{"rendered":"http:\/\/wpx.net\/kb\/?post_type=ht_kb&p=2008"},"modified":"2026-07-21T11:42:55","modified_gmt":"2026-07-21T11:42:55","slug":"how-can-i-use-filezilla","status":"publish","type":"ht_kb","link":"https:\/\/wpx.net\/kb\/how-can-i-use-filezilla\/","title":{"rendered":"How can I use FileZilla?"},"content":{"rendered":"\n

We do <\/strong>have a built-in File Manager<\/a><\/strong> which has been developed for our clients’ convenience; however, having an external solution is a necessity. Instead of sharing sensitive hosting account information, you can simply create an FTP account that can, later on, be accessed through an FTP client such as FileZilla.<\/p>\n\n\n\n

You will need an FTP user to make a successful connection using FileZilla (please make sure to download and install FileZilla first). If you haven’t created an FTP user yet, we have an article covering that topic as well<\/strong><\/a><\/p>\n\n\n\n

Step 1. Log in to your WPX account<\/h2>\n\n\n\n

Begin by logging into your WPX account. You can do this by visiting the WPX login page<\/a>.\u200b<\/strong><\/p>\n\n\n\n

\n

Step 2. Go to Control Panel<\/h2>\n\n\n\n

Once logged in:<\/p>\n\n\n\n

    \n
  1. Locate your hosting plan in the WPX client area.<\/li>\n\n\n\n
  2. Click the Control Panel<\/strong> button next to the plan you wish to manage.<\/li>\n<\/ol>\n\n\n\n
    \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

    If you have more than five hosting plans of the same type (WordPress, Agency, or WooCommerce), not all may appear on the homepage. Use the WordPress Hosting<\/strong>, Agency Hosting<\/strong>, <\/strong>or WooCommerce Hosting<\/strong> tab in the left-hand menu to find your service.<\/p>\n\n\n\n

    Step 3. FTP Users & Files <\/h2>\n\n\n\n

    Within the Control Panel: <\/p>\n\n\n\n

      \n
    • Select FTP Users & Files <\/li>\n\n\n\n
    • Then copy the FTP\/SFTP server information that you’ll need to log in using FileZilla.<\/li>\n<\/ul>\n\n\n\n

      To manage files more easily, you can use the File Manager<\/strong>, which is located within the same section – FTP Users & Files<\/strong>. <\/p>\n\n\n\n

      \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n<\/div>\n\n\n\n

      You will need: <\/p>\n\n\n\n

        \n
      1. SFTP Server Host<\/strong> – in our example, sftp:\/\/s28.wpx.net<\/li>\n\n\n\n
      2. SFTP Server Port<\/strong> – always 2222<\/li>\n\n\n\n
      3. FTP User: <\/strong>Username & Password <\/li>\n<\/ol>\n\n\n\n

        Step 4. Connect with FileZilla <\/h2>\n\n\n\n

        Now that you have the FTP\/SFTP details, you’re ready to access your site files through FileZilla. There are things you should keep in mind, as shown in the screenshot below.<\/p>\n\n\n\n

        \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

        As shown in the image, using ‘sftp:\/\/<\/strong>‘ before the Hostname and port: 2222<\/strong> will establish a secure connection. If you’d like to go for a regular non-secure FTP connection, just make sure to add the hostname along with FTP’s classic port: 21<\/strong>.<\/p>\n\n\n\n

        \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

        That’s it! You have accessed your WordPress site files and directories. You can proceed with any further changes that you’d like to apply.<\/p>\n\n\n\n

        Stuck at any point? Don\u2019t worry, just click the live chat widget in the bottom-right, and one of our support agents will assist you in under 30 seconds<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"

        We do have a built-in File Manager which has been developed for our clients’ convenience; however, having an external solution is a necessity. Instead of sharing sensitive hosting account information, you can simply create an FTP account that can, later on, be accessed through an FTP client such as FileZilla….<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":2,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","inline_featured_image":false,"footnotes":""},"ht-kb-category":[30],"ht-kb-tag":[99,97,98],"class_list":["post-2008","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-website-help","ht_kb_tag-files","ht_kb_tag-filezila","ht_kb_tag-filezilla"],"yoast_head":"\nHow can I use FileZilla? - WPX.net<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/wpx.net\/kb\/how-can-i-use-filezilla\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How can I use FileZilla? - WPX.net\" \/>\n<meta property=\"og:description\" content=\"We do have a built-in File Manager which has been developed for our clients’ convenience; however, having an external solution is a necessity. 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