{"id":2957,"date":"2022-02-23T09:03:19","date_gmt":"2022-02-23T09:03:19","guid":{"rendered":"http:\/\/wpx.net\/kb\/?post_type=ht_kb&#038;p=2957"},"modified":"2025-07-21T12:24:45","modified_gmt":"2025-07-21T12:24:45","slug":"how-can-i-cancel-my-wpx-hosting-plan","status":"publish","type":"ht_kb","link":"https:\/\/wpx.net\/kb\/how-can-i-cancel-my-wpx-hosting-plan\/","title":{"rendered":"How can I cancel my WPX hosting plan?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Important Details Before You Cancel  <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Subscriptions<\/strong>: If the plan you&#8217;re cancelling is your only service with WPX, please cancel any active <strong>Credit Card<\/strong> or <strong>PayPal recurring subscriptions<\/strong> to prevent future charges.<\/li>\n\n\n\n<li><strong>Backups<\/strong>: We retain your account backups for <strong>up to 90 days<\/strong>. Should you return, we can fully restore your site.<\/li>\n\n\n\n<li><strong>Refunds<\/strong>: You\u2019re eligible for a refund only <strong>within the first 30 days<\/strong> of your initial hosting subscription. Please see our <strong><a href=\"https:\/\/wpx.net\/page\/refund-policy\" target=\"_blank\" rel=\"noreferrer noopener\">Refund Policy<\/a><\/strong> for full details.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-1-login-to-your-wpx-account\">Step 1. Log in to your WPX account<\/h2>\n\n\n\n<p>Begin by logging into your WPX account. You can do this by visiting the <strong><a href=\"https:\/\/wpx.net\/clientarea\/\" target=\"_blank\" rel=\"noreferrer noopener\">WPX login page<\/a>.\u200b<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-1-log-in-to-your-wpx-account-1\">Step 2. Open Control Panel<\/h2>\n\n\n\n<p>Select <strong>Control Panel <\/strong>next to the plan you need to cancel. <\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a0373406d682&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a0373406d682\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1919\" height=\"792\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-94.png\" alt=\"\" class=\"wp-image-12385\" srcset=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-94.png 1919w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-94-300x124.png 300w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-94-1024x423.png 1024w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-94-768x317.png 768w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-94-50x21.png 50w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-94-1536x634.png 1536w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-94-60x25.png 60w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-94-100x41.png 100w\" sizes=\"auto, (max-width: 1919px) 100vw, 1919px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-2-navigate-to-your-hosting-plan\">Step 3. Submit Cancellation Request<\/h2>\n\n\n\n<p>In the Control Panel:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Select <strong>Plan Details<\/strong><\/li>\n\n\n\n<li>Click on the <strong>three-dot button <\/strong>for more options.<\/li>\n\n\n\n<li>Select <strong>Request Cancellation<\/strong> and complete the Cancellation Request form and submit it.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a0373406dc5e&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a0373406dc5e\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1923\" height=\"849\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-95.png\" alt=\"\" class=\"wp-image-12388\" srcset=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-95.png 1923w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-95-300x132.png 300w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-95-1024x452.png 1024w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-95-768x339.png 768w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-95-50x22.png 50w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-95-1536x678.png 1536w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-95-60x26.png 60w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-95-100x44.png 100w\" sizes=\"auto, (max-width: 1923px) 100vw, 1923px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Want to Stay?<\/h2>\n\n\n\n<p>We\u2019d love to keep you! If there\u2019s anything we can do upgrading your plan, resolving issues, or addressing concerns just reach out. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Important Details Before You Cancel Step 2. Open Control Panel Select Control Panel next to the plan you need to cancel. Step 3. Submit Cancellation Request In the Control Panel: Want to Stay? We\u2019d love to keep you! If there\u2019s anything we can do upgrading your plan, resolving issues, or&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":3,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","inline_featured_image":false,"footnotes":""},"ht-kb-category":[20],"ht-kb-tag":[],"class_list":["post-2957","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-billing-and-payments"],"_links":{"self":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/2957","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/comments?post=2957"}],"version-history":[{"count":28,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/2957\/revisions"}],"predecessor-version":[{"id":13947,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/2957\/revisions\/13947"}],"wp:attachment":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/media?parent=2957"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=2957"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=2957"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}