{"id":3297,"date":"2022-02-24T09:36:46","date_gmt":"2022-02-24T09:36:46","guid":{"rendered":"http:\/\/wpx.net\/kb\/?post_type=ht_kb&#038;p=3297"},"modified":"2025-07-01T06:28:39","modified_gmt":"2025-07-01T06:28:39","slug":"terminated-account-backups","status":"publish","type":"ht_kb","link":"https:\/\/wpx.net\/kb\/terminated-account-backups\/","title":{"rendered":"Does WPX keep backups of terminated accounts?"},"content":{"rendered":"\n<p>Unlike most hosting providers, WPX will keep backups of your websites even after termination (cancellation). Your data remains safe with us for up to 90 days from the cancellation date and is available for restoration during this period.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">Even if your hosting plan has been terminated, you can still log in and contact our support team for questions and help restoring your hosting plan.<\/p>\n\n\n\n<p>Learn more about how to restore your terminated WPX account by clicking <strong><a aria-label=\" (opens in a new tab)\" class=\"ek-link\" href=\"https:\/\/wpx.net\/kb\/how-can-i-restore-my-terminated-hosting-account\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How long does WPX keep your data after termination? <\/h2>\n\n\n\n<p>We keep terminated account backups on a separate backup server.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">The backups are kept for as long as 90 days after account termination. During that time, you can restore your WPX account with its content.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Do you have to manually restore the websites?<\/h2>\n\n\n\n<p>No, the whole process is automatic and will be handled by our system. <\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">You can additionally submit a ticket where our support agents can track and inform you once the account restoration is completed.<\/p>\n\n\n\n<p>Afterwards, you can log in to your WPX Account with your login details, and everything will be the same as before termination, so you can continue your work.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Do you lose any information or data from your account upon termination?<\/h2>\n\n\n\n<p>No, the WPX account backups cover everything, including service details, passwords, and other details that would ease your work after the restore.<\/p>\n\n\n\n<p>That way, you would not need to go through the hassle of resetting or remembering past passwords for your account or email addresses, for that matter.<\/p>\n\n\n\n<p>Stuck at any point? Don\u2019t worry, just click the live chat widget in the bottom-right, and one of our support agents will assist you in <strong>under 30 seconds<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Unlike most hosting providers, WPX will keep backups of your websites even after termination (cancellation). Your data remains safe with us for up to 90 days from the cancellation date and is available for restoration during this period. Learn more about how to restore your terminated WPX account by clicking&#8230;<\/p>\n","protected":false},"author":2,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":1,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","inline_featured_image":false,"footnotes":""},"ht-kb-category":[25],"ht-kb-tag":[],"class_list":["post-3297","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-backup-and-restore"],"_links":{"self":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/3297","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/comments?post=3297"}],"version-history":[{"count":21,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/3297\/revisions"}],"predecessor-version":[{"id":12579,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/3297\/revisions\/12579"}],"wp:attachment":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/media?parent=3297"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=3297"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=3297"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}