{"id":3339,"date":"2022-02-24T11:03:05","date_gmt":"2022-02-24T11:03:05","guid":{"rendered":"http:\/\/wpx.net\/kb\/?post_type=ht_kb&p=3339"},"modified":"2025-07-18T11:37:44","modified_gmt":"2025-07-18T11:37:44","slug":"how-can-i-revert-back-to-the-wpx-email-service","status":"publish","type":"ht_kb","link":"https:\/\/wpx.net\/kb\/how-can-i-revert-back-to-the-wpx-email-service\/","title":{"rendered":"How can I switch back to the WPX email service?"},"content":{"rendered":"\n

If you previously used a third-party email service by applying our automatic DNS configuration tool (explained here<\/strong><\/a>), you can easily revert to WPX\u2019s email service in just a few clicks. This will automatically restore the default WPX DNS records for your email.<\/p>\n\n\n\n

If you manually changed your DNS records (without using our tool), this guide won’t be able to revert them automatically. In that case, contact the WPX Support Team for assistance.<\/p>\n\n\n\n

Step 1. Log in to your WPX account<\/h2>\n\n\n\n

Begin by logging into your WPX account. You can do this by visiting the WPX login page<\/a>.\u200b<\/strong><\/p>\n\n\n\n

Step 2. Go to Control Panel<\/h2>\n\n\n\n

Once logged in:<\/p>\n\n\n\n

    \n
  1. Locate your hosting plan in the WPX client area.<\/li>\n\n\n\n
  2. Click the Control Panel<\/strong> button next to the plan you wish to manage.<\/li>\n<\/ol>\n\n\n\n
    \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

    If you have more than five hosting plans of the same type (WordPress, Agency, or WooCommerce), not all may appear on the homepage. Use the WordPress Hosting<\/strong>, Agency Hosting<\/strong>, <\/strong>or WooCommerce Hosting<\/strong> tab in the left-hand menu to find your service.<\/p>\n\n\n\n

    Step 3: Open the Edit DNS Menu<\/h2>\n\n\n\n

    Inside your hosting panel:<\/p>\n\n\n\n

      \n
    1. Click Edit DNS<\/strong>.<\/li>\n\n\n\n
    2. Select the website you want to configure.<\/li>\n\n\n\n
    3. Click the Mail DNS Manager<\/strong> button.<\/li>\n<\/ol>\n\n\n\n
      \"\"\n\t\t\t\n\t\t\t\t\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n

      Step 4: Revert to WPX Default Email Configuration<\/h2>\n\n\n\n

      Click the Revert Configuration<\/strong> button. This will: <\/p>\n\n\n\n