{"id":5200,"date":"2022-04-05T13:37:22","date_gmt":"2022-04-05T13:37:22","guid":{"rendered":"http:\/\/wpx.net\/kb\/?post_type=ht_kb&#038;p=5200"},"modified":"2025-07-21T09:01:38","modified_gmt":"2025-07-21T09:01:38","slug":"how-can-i-add-a-cname-record","status":"publish","type":"ht_kb","link":"https:\/\/wpx.net\/kb\/how-can-i-add-a-cname-record\/","title":{"rendered":"How can I add a CNAME record?"},"content":{"rendered":"\n<p>A <strong>CNAME (Canonical Name) record<\/strong> is a DNS record that maps one domain to another, acting as an alias. For example, <em>blog.example.com<\/em> can point to <em>example.com<\/em>, ensuring it always redirects to the main site. Unlike a <strong>301 redirect<\/strong>, which happens at the browser level and changes the URL, a CNAME works at the DNS level without altering the address in the browser.<\/p>\n\n\n\n<p>More about the different types of redirects you can find <a href=\"https:\/\/wpx.net\/kb\/the-different-types-of-domain-redirects\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>here<\/strong><\/a>.&nbsp;<\/p>\n\n\n\n<p>In this article, you will find a guideline on what steps you need to take to add a <strong>CNAME<\/strong> record via the <strong>WPX Control Panel<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-1-login-to-your-wpx-account\">Step 1. Log in to your WPX account<\/h2>\n\n\n\n<p>Begin by logging into your WPX account. You can do this by visiting the <strong><a href=\"https:\/\/wpx.net\/clientarea\/\" target=\"_blank\" rel=\"noreferrer noopener\">WPX login page<\/a>.\u200b<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-2-navigate-to-your-hosting-plan\">Step 2. Go to Control Panel<\/h2>\n\n\n\n<p>Once logged in:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Locate your hosting plan in the WPX client area.<\/li>\n\n\n\n<li>Click the <strong>Control Panel<\/strong> button next to the plan you wish to manage.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a0373426842a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a0373426842a\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1919\" height=\"796\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2025\/03\/image-10.png\" alt=\"\" class=\"wp-image-12899\" srcset=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2025\/03\/image-10.png 1919w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2025\/03\/image-10-300x124.png 300w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2025\/03\/image-10-1024x425.png 1024w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2025\/03\/image-10-768x319.png 768w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2025\/03\/image-10-50x21.png 50w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2025\/03\/image-10-1536x637.png 1536w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2025\/03\/image-10-60x25.png 60w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2025\/03\/image-10-100x41.png 100w\" sizes=\"auto, (max-width: 1919px) 100vw, 1919px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">If you have more than five hosting plans of the same type (WordPress, Agency or WooCommerce), not all may appear on the homepage. Use the <strong>WordPress Hosting<\/strong>, <strong>Agency Hosting<\/strong> or <strong>WooCommerce Hosting<\/strong> tab in the left-hand menu to find your service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3. <strong>Navigate to the DNS Editor<\/strong><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Select the <strong>Edit DNS<\/strong> section.<\/li>\n\n\n\n<li><strong>Select the website<\/strong> to which you want to add a CNAME record.<\/li>\n\n\n\n<li>Click on the <strong>+Create Record<\/strong> button to add a new record.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">In the same section you can see<strong> all<\/strong> DNS records added for the selected website.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a03734269ee0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a03734269ee0\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1918\" height=\"595\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/navigate-to-edit-dns.png\" alt=\"\" class=\"wp-image-10586\" srcset=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/navigate-to-edit-dns.png 1918w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/navigate-to-edit-dns-300x93.png 300w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/navigate-to-edit-dns-1024x318.png 1024w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/navigate-to-edit-dns-768x238.png 768w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/navigate-to-edit-dns-50x16.png 50w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/navigate-to-edit-dns-1536x476.png 1536w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/navigate-to-edit-dns-60x19.png 60w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/navigate-to-edit-dns-100x31.png 100w\" sizes=\"auto, (max-width: 1918px) 100vw, 1918px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step 4. Add the CNAME record<\/h2>\n\n\n\n<p>After clicking the <strong>+Create Record<\/strong> button, a new setup area will appear, allowing you to add your <strong>CNAME<\/strong> record.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Select the <strong>Type <\/strong>of the record to be <strong>CNAME<\/strong>.<\/li>\n\n\n\n<li>Add the <strong>Host<\/strong> name. This would be the subdomain you want to point to (e.g., <em>blog <\/em>for <em>blog.example.com<\/em>).<\/li>\n\n\n\n<li>Add <strong>Value\/Target<\/strong> for the destination domain (e.g., <em>example.com<\/em> or <em>custom.target.com<\/em>).<\/li>\n\n\n\n<li>Click on the <strong>Create<\/strong> button.<\/li>\n<\/ol>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a0373426a537&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a0373426a537\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1224\" height=\"466\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/add-the-cname-record-1.png\" alt=\"\" class=\"wp-image-10592\" srcset=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/add-the-cname-record-1.png 1224w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/add-the-cname-record-1-300x114.png 300w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/add-the-cname-record-1-1024x390.png 1024w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/add-the-cname-record-1-768x292.png 768w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/add-the-cname-record-1-50x19.png 50w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/add-the-cname-record-1-60x23.png 60w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/add-the-cname-record-1-100x38.png 100w\" sizes=\"auto, (max-width: 1224px) 100vw, 1224px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">TTL (Time to Live) is a setting in DNS records that defines how long a record is cached before the system checks for updates. It\u2019s measured in seconds. You can leave it on the default value.<\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a0373426ad90&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a0373426ad90\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1123\" height=\"384\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/successfully-added.png\" alt=\"\" class=\"wp-image-10588\" srcset=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/successfully-added.png 1123w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/successfully-added-300x103.png 300w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/successfully-added-1024x350.png 1024w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/successfully-added-768x263.png 768w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/successfully-added-50x17.png 50w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/successfully-added-60x21.png 60w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/04\/successfully-added-100x34.png 100w\" sizes=\"auto, (max-width: 1123px) 100vw, 1123px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon\">And that\u2019s all! If all of the fields are correctly filled then you will see a note that the record is successfully added.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"how-can-i-check-the-ns-records-that-my-domain-is-using\"><strong>How can I check if the record I\u2019ve added is working?<\/strong><\/h2>\n\n\n\n<p>A <strong>CNAME record<\/strong> becomes active once it has propagated across DNS servers, which can take anywhere from a few minutes to <strong>48 hours<\/strong>. You can verify the CNAME records currently in use for your domain using an<strong> <a href=\"https:\/\/www.whatsmydns.net\/\" target=\"_blank\" rel=\"noreferrer noopener\">online tool<\/a><\/strong>.&nbsp;<\/p>\n\n\n\n<p>You can learn more about DNS record propagation <strong><a href=\"https:\/\/wpx.net\/kb\/what-is-dns-propagation-and-why-it-can-take-up-to-48-hours\/\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a><\/strong>.&nbsp;<\/p>\n\n\n\n<p>Stuck at any point? Don\u2019t worry, just click the live chat widget in the bottom-right, and one of our support agents will assist you in <strong>under 30 seconds<\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A CNAME (Canonical Name) record is a DNS record that maps one domain to another, acting as an alias. For example, blog.example.com can point to example.com, ensuring it always redirects to the main site. Unlike a 301 redirect, which happens at the browser level and changes the URL, a CNAME&#8230;<\/p>\n","protected":false},"author":16,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":2,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","inline_featured_image":false,"footnotes":""},"ht-kb-category":[68],"ht-kb-tag":[],"class_list":["post-5200","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-dns-management"],"_links":{"self":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/5200","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/users\/16"}],"replies":[{"embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/comments?post=5200"}],"version-history":[{"count":27,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/5200\/revisions"}],"predecessor-version":[{"id":13821,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/5200\/revisions\/13821"}],"wp:attachment":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/media?parent=5200"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=5200"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=5200"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}