{"id":5921,"date":"2022-04-11T11:51:18","date_gmt":"2022-04-11T11:51:18","guid":{"rendered":"http:\/\/wpx.net\/kb\/?post_type=ht_kb&#038;p=5921"},"modified":"2025-04-07T14:17:54","modified_gmt":"2025-04-07T14:17:54","slug":"i-have-sold-my-website-to-another-wpx-customer-can-you-migrate-it-for-me","status":"publish","type":"ht_kb","link":"https:\/\/wpx.net\/kb\/i-have-sold-my-website-to-another-wpx-customer-can-you-migrate-it-for-me\/","title":{"rendered":"I have sold my website to another WPX customer. Can you migrate it for me?"},"content":{"rendered":"\n<p>If you no longer need a specific website and its domain name (if purchased through WPX), and the new owner is also hosted with us, there\u2019s no need to worry about the migration process.<\/p>\n\n\n\n<p>Once we receive confirmation from both parties, our Migration Experts will take care of everything and notify you once the transfer is complete.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to start the migration process?<\/h2>\n\n\n\n<p>Get in touch with us via chat or ticket, and let us know which site you&#8217;d like to transfer\u2014providing the wp-admin login details will be especially helpful.<\/p>\n\n\n\n<p>We&#8217;ll also need the name or email address of the client the website is being transferred to. This allows us to reach out for their confirmation and keep them informed about the transfer process.<\/p>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-danger\">Please make sure&nbsp;<strong>not&nbsp;<\/strong>to make any changes to the website during the migration, as that will surely affect the process. Some of the changes that you apply to the site during the transfer may&nbsp;<strong>not&nbsp;<\/strong>be transferred to the version of the new owner\u2019s hosting plan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Migration Completed Successfully<\/strong><\/h2>\n\n\n\n<p>Our Migration Experts will email you once the migration is complete. <strong>Please note that these types of migrations are lower priority and may take up to 72 hours to finish.<\/strong><\/p>\n\n\n\n<p>As part of the process, we\u2019ll offer to delete the website from the previous owner\u2019s hosting plan. The new owner will also receive a confirmation that the site is now running from their WPX hosting account. If the domain isn\u2019t yet pointed to WPX, we\u2019ll include clear instructions on how to update the DNS settings.<\/p>\n\n\n\n<p>Have more questions? Contact the WPX Support Team through the live chat widget in the bottom-right corner, and they\u2019ll assist you promptly, typically within 30 seconds.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you no longer need a specific website and its domain name (if purchased through WPX), and the new owner is also hosted with us, there\u2019s no need to worry about the migration process. Once we receive confirmation from both parties, our Migration Experts will take care of everything and&#8230;<\/p>\n","protected":false},"author":20,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":1,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","inline_featured_image":false,"footnotes":""},"ht-kb-category":[21],"ht-kb-tag":[],"class_list":["post-5921","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-migrations-to-wpx"],"_links":{"self":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/5921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/users\/20"}],"replies":[{"embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/comments?post=5921"}],"version-history":[{"count":4,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/5921\/revisions"}],"predecessor-version":[{"id":11517,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/5921\/revisions\/11517"}],"wp:attachment":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/media?parent=5921"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=5921"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=5921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}