{"id":630,"date":"2022-02-07T14:54:05","date_gmt":"2022-02-07T14:54:05","guid":{"rendered":"http:\/\/wpx.net\/kb\/?post_type=ht_kb&#038;p=630"},"modified":"2025-09-18T08:49:53","modified_gmt":"2025-09-18T08:49:53","slug":"how-can-i-add-a-developer-as-a-contact-to-my-hosting-account","status":"publish","type":"ht_kb","link":"https:\/\/wpx.net\/kb\/how-can-i-add-a-developer-as-a-contact-to-my-hosting-account\/","title":{"rendered":"Collaborators: How can I give access to my Developer to my sites?"},"content":{"rendered":"\n<p>If you want to allow a developer to make changes and help run your website, you can add them as a collaborator to your WPX account. You can use collaborators to add different team members and give them custom permissions depending on their roles. <\/p>\n\n\n\n<p>This article will guide you through the steps to add a developer to your WPX account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-1-login-to-your-wpx-account\">Step 1. Log in to your WPX account<\/h2>\n\n\n\n<p>Begin by logging into your WPX account. You can do this by visiting the <strong><a href=\"https:\/\/wpx.net\/clientarea\/\" target=\"_blank\" rel=\"noreferrer noopener\">WPX login page<\/a>.\u200b<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-2-go-to-my-account-menu\">Step 2. Select Collaborators<\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a0362b3b27d6&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a0362b3b27d6\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1878\" height=\"792\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-88.png\" alt=\"\" class=\"wp-image-12057\" srcset=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-88.png 1878w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-88-300x127.png 300w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-88-1024x432.png 1024w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-88-768x324.png 768w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-88-50x21.png 50w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-88-1536x648.png 1536w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-88-60x25.png 60w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-88-100x42.png 100w\" sizes=\"auto, (max-width: 1878px) 100vw, 1878px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-3-fill-in-your-contact-s-information\">Step 3. Add Collaborator<\/h2>\n\n\n\n<p class=\"wp-block-ht-blocks-messages wp-block-hb-message wp-block-hb-message--withicon is-style-info\">You can<strong class=\"dracula-style-txt-border dracula-processed\" data-dracula_alpha_bg=\"rgba(0, 0, 0, 0)\" data-dracula_preserved_classes=\"dracula-style-txt-border dracula-processed\"><a class=\"dracula-style-txt-border dracula-style-link dracula-processed\" data-dracula_alpha_bg=\"rgba(0, 0, 0, 0)\" href=\"https:\/\/hb.iprodanov.com\/profiles\/invite\/\" target=\"_blank\" rel=\"noreferrer noopener\"> send invitations<\/a><\/strong> to users who already have a WPX account to be your Collaborators. To add a person who doesn&#8217;t have an account yet, simply click the<a class=\"dracula-style-txt-border dracula-style-link dracula-processed\" data-dracula_alpha_bg=\"rgba(0, 0, 0, 0)\" href=\"https:\/\/hb.iprodanov.com\/profiles\/add\/\" target=\"_blank\" rel=\"noreferrer noopener\"> <\/a><strong><a class=\"dracula-style-txt-border dracula-style-link dracula-processed\" data-dracula_alpha_bg=\"rgba(0, 0, 0, 0)\" href=\"https:\/\/hb.iprodanov.com\/profiles\/add\/\" target=\"_blank\" rel=\"noreferrer noopener\">Add Collaborator<\/a> <\/strong>button to get started.<\/p>\n\n\n\n<p>Fill in the Collaborator information in the required fields and proceed to the privileges. <\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a0362b3b3fa0&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a0362b3b3fa0\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1394\" height=\"772\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-89.png\" alt=\"\" class=\"wp-image-12058\" srcset=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-89.png 1394w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-89-300x166.png 300w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-89-1024x567.png 1024w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-89-768x425.png 768w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-89-50x28.png 50w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-89-60x33.png 60w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-89-100x55.png 100w\" sizes=\"auto, (max-width: 1394px) 100vw, 1394px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"step-4-contact-account-privileges\">Step 4. Control Access <\/h2>\n\n\n\n<p>By default, collaborator privileges are set to &#8216;<strong>None<\/strong>.&#8217; To grant specific access, select and configure the appropriate privileges. <\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a0362b3b466a&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a0362b3b466a\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1315\" height=\"455\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-90.png\" alt=\"\" class=\"wp-image-12059\" srcset=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-90.png 1315w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-90-300x104.png 300w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-90-1024x354.png 1024w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-90-768x266.png 768w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-90-50x17.png 50w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-90-60x21.png 60w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-90-100x35.png 100w\" sizes=\"auto, (max-width: 1315px) 100vw, 1315px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>To make things easier, we have added a few default setups with predefined settings. These will cover the most common Contact types;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Technical Staff:<\/strong> If you are planning to add a developer to the site, this option will be the best one for you. The Technical Staff template will allow the contact to access website files and databases so that the developer can upload\/edit any updated content that is assigned to them.<\/li>\n\n\n\n<li><strong>Full Privileges:<\/strong> The contact has full access to the account and services just like the owner of the account.<\/li>\n\n\n\n<li><strong>Accounting:<\/strong> The contact can receive billing notifications, with the ability to pay invoices, place orders, view the current balance, and edit Credit Card details.<\/li>\n<\/ul>\n\n\n\n<p>The Collaborator will be able to open new tickets, receive email notifications, and view the current tickets, but if you just want him to have access to the files and databases of the site, then you can select only the privileges for Databases and File Manager.<\/p>\n\n\n\n<p>When you are done with the account information, click on the <strong>Create <\/strong>button and provide access to your WPX account to your Developer, Tech person, etc.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Switch Accounts<\/h2>\n\n\n\n<p>You can log in as any of your collaborators who do not have a WPX account. <\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a0362b3b4e74&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a0362b3b4e74\" class=\"wp-block-image size-large wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"322\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-92-1024x322.png\" alt=\"\" class=\"wp-image-12063\" srcset=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-92-1024x322.png 1024w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-92-300x94.png 300w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-92-768x242.png 768w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-92-50x16.png 50w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-92-1536x483.png 1536w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-92-60x19.png 60w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-92-100x31.png 100w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-92.png 1894w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>You can also edit the privileges of your Collaborators and delete them at any point. <\/p>\n\n\n\n<p>If you&#8217;re a Collaborator to a WPX user, you can switch between accounts as shown here: <\/p>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;6a0362b3b5425&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"6a0362b3b5425\" class=\"wp-block-image size-full wp-lightbox-container\"><img loading=\"lazy\" decoding=\"async\" width=\"1894\" height=\"484\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-91.png\" alt=\"\" class=\"wp-image-12062\" srcset=\"https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-91.png 1894w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-91-300x77.png 300w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-91-1024x262.png 1024w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-91-768x196.png 768w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-91-50x13.png 50w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-91-1536x393.png 1536w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-91-60x15.png 60w, https:\/\/wpx.net\/kb\/wp-content\/uploads\/2022\/02\/image-91-100x26.png 100w\" sizes=\"auto, (max-width: 1894px) 100vw, 1894px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<p>If you get stuck with any function discussed here, please contact WPX Support via live chat (use the bottom right-hand widget!) and they will usually respond and help within 30 seconds or less.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you want to allow a developer to make changes and help run your website, you can add them as a collaborator to your WPX account. You can use collaborators to add different team members and give them custom permissions depending on their roles. This article will guide you through&#8230;<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":2,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","inline_featured_image":false,"footnotes":""},"ht-kb-category":[66],"ht-kb-tag":[8,50],"class_list":["post-630","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-my-account","ht_kb_tag-contact","ht_kb_tag-developer"],"_links":{"self":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/comments?post=630"}],"version-history":[{"count":20,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/630\/revisions"}],"predecessor-version":[{"id":14073,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb\/630\/revisions\/14073"}],"wp:attachment":[{"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/media?parent=630"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb-category?post=630"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/wpx.net\/kb\/wp-json\/wp\/v2\/ht-kb-tag?post=630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}