Managing your website files via FTP (File Transfer Protocol) allows for secure, direct access to your hosting environment. Whether you’re working with developers, designers, or managing multiple projects, creating additional FTP users gives you more flexibility and control.
In this guide, we’ll show you how to add new FTP users in the WPX Control Panel.
Step 1. Log in to your WPX account
Begin by logging into your WPX account. You can do this by visiting the WPX login page.
Step 2. Go to Control Panel
Once logged in:
- Locate your hosting plan in the WPX client area.
- Click the Control Panel button next to the plan you wish to manage.
If you have more than five hosting plans of the same type (WordPress, Agency or WooCommerce), not all may appear on the homepage. Use the WordPress Hosting, Agency Hosting or WooCommerce Hosting tab in the left-hand menu to find your service.
Step 3. Go to the FTP Users & Files menu
Now that you’re in your WPX Control Panel, select the FTP Users & Files menu.
Step 4. Add a new FTP user
Select the + Create FTP user button.
Make sure to fill in the required details to create your new FTP user.
The password for the FTP account can be one of your choosing or automatically generated.
There’s an option to send the FTP user settings to a specific email address in case someone else needs that information as well.
In the GIF above, you can see that we are sending the details to a dev email address.
The FTP User that you have created can be used for connecting via FTP and SFTP.
Each FTP user has access only to the website for which it was created. The access for the FTP users cannot be edited once created. If you want to give access to another domain or subfolder, please create a new FTP user.
Step 5. Change FTP user details
Select the Settings button next to the FTP user.
Select the Change password (1) option of the FTP user and add your new password. When you are done with the changes, save your new password and click the Save (2) button.
That’s it! Your new FTP user has been created successfully!
Stuck at any point? Don’t worry, just click the live chat widget in the bottom-right, and one of our support agents will assist you in under 30 seconds.