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How can I connect my WPX Email Account with Thunderbird?

This step-by-step tutorial will walk you through how to connect your WPX email with the Mozilla Thunderbird Mail Client.

The information used in this tutorial (such as email addresses, server names, and usernames) is for example purposes only. Please make sure to use your own WPX email credentials and server details when following the steps.

Step 1. Log in to your WPX account

Begin by logging into your WPX account. You can do this by visiting the WPX login page.​

Step 2. Go to Control Panel

Once logged in:

  1. Locate your hosting plan in the WPX client area.
  2. Click the Control Panel button next to the plan you wish to manage.

If you have more than five hosting plans of the same type (WordPress or WooCommerce), not all may appear on the homepage. Use the WordPress Hosting or WooCommerce Hosting tab in the left-hand menu to find your service.

Step 3. Get your Email Settings

If you’re already familiar with where to find your email settings, you can skip this step.

Otherwise:

  1. In the Control Panel, click on Emails.
  2. Then click the Settings button next to the email address you want to configure.

Here, you’ll find:

  • Email server info (incoming/outgoing servers),
  • Email login/username,
  • The option to change the password (if needed).

The Incoming and Outgoing mail servers are the same for all email accounts within a given hosting plan. For example, if your hosting server is s24.wpx.net, use that for both the IMAP and SMTP server settings.

Some older WPX mailboxes use a different username from the email address, depending on your server. Be sure to use the exact email username provided here when setting up your email client.

Step 4: Launch Mozilla Thunderbird

With your settings ready, open Mozilla Thunderbird on your device.

To add your WPX email account:

  • Click Email under “Local Folders” or
  • Go to Menu → New → Existing Mail Account

Now that you have the settings for your email box, open Mozilla Thunderbird. From the Local Folders (or another email if you have one set, select Email to create a new account;

Alternatively, you can use the right-hand side menu → New → Existing Mail Account.

Step 5. Enter your Email account details

You’ll now be prompted to provide:

  • Your Name: As you’d like it to appear in sent emails
  • Email Address: Your full WPX email address
  • Password: The password for this email account

Then, click Continue.

Step 6. Configure manually

Thunderbird may attempt to fill in settings automatically, but these are often incorrect. Click Configure Manually to set the details yourself.

Fill in the following information:

IMAP (Incoming)

  • Server: Use the server hostname from Control Panel → Emails → Settings → Email Server Info (e.g., s24.wpx.net)
  • Port: 993
  • Connection Security: SSL/TLS
  • Authentication: Autodetect or Normal Password

SMTP (Outgoing)

  • Server: Same as IMAP (e.g., s24.wpx.net)
  • Port: 465
  • Connection Security: SSL/TLS
  • Authentication: Autodetect or Normal Password

Once all fields are complete, click Re-Test. If all settings are correct, click Done to finish the setup.

You’re All Set! If your password is correct and the server info is properly entered, your WPX email account is now connected to Thunderbird.

Stuck at any point? Don’t worry, just click the live chat widget in the bottom-right, and one of our support agents will assist you in under 30 seconds.

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