How can I set up the most common 3rd party services (Google Workspace, Zoho, Office 365)?

If WPX’s built-in email service doesn’t fully meet your business needs, you can easily switch to a third-party email provider like Google Workspace, Zoho, or Microsoft Office 365 directly from your WPX Control Panel.

To make the process seamless, we’ve created DNS presets for each of these providers. This means you can configure them with just a few clicks.

Important Pre-Setup Notes

Active DNS Zone Must Be with WPX: For the automatic DNS feature to work, your domain’s active DNS zone must be managed by WPX. This means your domain’s nameservers (NS records) should be pointing to WPX.

Learn more about active DNS zones

How to point your domain to WPX

Using External DNS (e.g., Cloudflare)? No problem! You can still use this feature to generate the correct records, then manually copy and paste them into your external DNS manager.

Only One Mail Service Per Domain: WPX Mail will be disabled automatically upon activating a third-party service. Running two mail services simultaneously for the same domain is not possible.

Step 1. Log in to your WPX account

Begin by logging into your WPX account. You can do this by visiting the WPX login page.​

Step 2. Go to Control Panel

Once logged in:

1. Locate your hosting plan in the WPX client area.
2. Click the Control Panel button next to the plan you wish to manage.

If you have more than five hosting plans of the same type (WordPress or WooCommerce), not all may appear on the homepage. Use the WordPress Hosting or WooCommerce Hosting tab in the left-hand menu to find your service.

Step 3. Go to the Edit DNS menu

In the Control Panel:

1. Click Edit DNS.
2. Select the domain name you want to configure.
3. Click the Mail DNS Manager button.

Step 4: Choose the 3rd-Party Mail Service

From the dropdown window, choose one of the following mail services:

Google Workspace

1. Click the Select button below Google Workspace.
2. Confirm the action in the pop-up by clicking Yes.

This will:

• Automatically insert all required DNS records.
• Disable WPX Mail to avoid conflicts.

You’ll receive a confirmation message once the setup is complete.

Zoho

1. Click the Select button below to Zoho.
2. Choose the appropriate MX record type:
   • US-based
   • EU-based
   • AU-based

Make sure to select the type based on the Zoho region your account is hosted in. After confirmation, the system will apply the DNS records, and you’ll get a success message.

Office 365

1. Click the Select button below Office 365.
2. Enter your unique MX record (domain-key) from your Office 365 account.

Where to find your MX record

Once entered, click Continue, and WPX will apply the necessary DNS records.

Your domain is now configured to use your selected third-party email provider. You can manage your email entirely from your provider’s platform.

Want to Revert to WPX Mail?

If you were just testing or need to switch back to WPX Mail, you can do that with just a few clicks. Here’s how to revert to WPX Mail.

Stuck at any point? Don’t worry, just click the live chat widget in the bottom-right, and one of our support agents will assist you in under 30 seconds.