We do have a built-in File Manager which has been developed for our clients’ convenience; however, having an external solution is a necessity. Instead of sharing sensitive hosting account information, you can simply create an FTP account that can, later on, be accessed through an FTP client such as FileZilla.
You will need an FTP user to make a successful connection using FileZilla (please make sure to download and install FileZilla first). If you haven’t created an FTP user yet, we have an article covering that topic as well
Step 1. Log in to your WPX account
Begin by logging into your WPX account. You can do this by visiting the WPX login page.
Step 2. Go to Control Panel
Once logged in:
- Locate your hosting plan in the WPX client area.
- Click the Control Panel button next to the plan you wish to manage.
If you have more than five hosting plans of the same type (WordPress or WooCommerce), not all may appear on the homepage. Use the WordPress Hosting or WooCommerce Hosting tab in the left-hand menu to find your service.
Step 3. FTP Users & Files
Within the Control Panel:
- Select FTP Users & Files
- Then copy the FTP/SFTP server information that you’ll need to log in using FileZilla.
To manage files more easily, you can use the File Manager, which is located within the same section – FTP Users & Files.
You will need:
- SFTP Server Host – in our example, sftp://s24.wpx.net
- SFTP Server Port – always 2222
- FTP User: Username & Password
Step 4. Connect with FileZilla
Now that you have the FTP/SFTP details, you’re ready to access your site files through FileZilla. There are things you should keep in mind shown in the screenshot below.
As shown in the image, using ‘sftp://‘ before the Hostname and port: 2222 will establish a secure connection. If you’d like to go for a regular non-secure FTP connection, just make sure to add the hostname along with FTP’s classic port: 21.
That’s it! You have accessed your WordPress site files and directories. You can proceed with any further changes that you’d like to apply.
Stuck at any point? Don’t worry, just click the live chat widget in the bottom-right, and one of our support agents will assist you in under 30 seconds.